SHIPPING & RETURNS

Prices are charged in USD, all orders are dispatched from the Netherlands via PostNL.

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When an order is placed you will receive a confirmation email, please check over the items and shipping address carefully to avoid any future inconveniences.
For any amendments, please contact me immediately via email (sakuradayana.pltarts@gmail.com) or using the shop contact form.

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Customers are responsible for any incorrect or missing (address) information, I am unable to alter your order once it has been dispatched.

All orders are final once dispatched, no exchanges, refunds or returns. 
For any issues regarding your package, please contact me directly and I'll do my best to help!

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Tracking is not provided for items such as keychains, stickers, postcards and buttons since I don't do track and trace for it. If your order did not arrive, please feel free to contact me and I'll do what I can to fix the problem. 

 

Orders for items such as books, clothing merch, mugs and throw pillows will come with a track and trace number which you would received in an email when an order is shipped out.